Front house manager training provides individuals with the skills and knowledge necessary to effectively manage the front of the house operations in various establishments such as hotels, restaurants, and entertainment venues. This training program focuses on enhancing customer service skills, improving communication and leadership abilities, and developing problem-solving techniques to ensure a smooth and efficient operation. Participants will learn how to oversee the reservation process, manage guest relations, handle customer complaints, and effectively coordinate with other departments within the establishment. Additionally, the training will cover topics such as budgeting, inventory management, and staff scheduling. By completing this comprehensive training, front house managers will be equipped with the essential tools to create a welcoming and enjoyable experience for guests while maintaining the highest standards of service. 1. Food Allergens 2. Food Safety Level 2 3. Health and Safety Level 2 4. Licensing England & Wales 5. COSHH: Working With Hazardous Substances - UK 6. Disability Awareness 7. Diversity, Inclusion and Equity 8. First Aid Awareness 9. Data Privacy 10. Workplace Sexual Harassment